Resource Center | Whitepaper

Resource Center

All of your Patient Engagement and Patient Financial Management Resources in One Place.

Whitepaper

When Simple Cost Recovery Becomes a Compliance Risk

Passing Payment Processing Fees to Patients? It May Be Creating Compliance Risk. What seems like a simple cost-recovery strategy in other industries

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Why Behavioral Health Providers Need a Dedicated Specialist for Patient Financial Engagement

Patients won’t pay for what they don’t understand—and it’s costing you admissions. Patients expect cost clarity before admission, yet over 70% say

Good Faith Estimate Requirements & Best Practices for Behavioral Health

Providing a Good Faith Estimate isn’t optional—it’s the law! Behavioral health and substance use disorder (SUD) providers are required by federal law

Debunking the 3 Patient Statement Myth

If you think sending patients 3 statements satisfies inducement compliance requirements...think again! Regulators have made it clear that the

Money Talks

Money Talks or the Patient Walks? The value of having patient financial conversations is more than about money in the treatment admissions process.

Navigating Complex Balance Billing Compliance Requirements in Behavioral Health

How do organizations maintain compliance without disrupting their admissions workflows and care delivery models? Increased regulations around price

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